KYC & Sanctions Policy

Last updated: 16 September 2026 · [Operating entity, registered address & governing law — to confirm before launch]

We keep verification proportionate: enough to stop fraud and abuse of the free tier, not a paperwork exercise for a customer who wants 5 GB of traffic. This page says exactly what we check, and when.

1. Every account

A working email address, and a password or an SSO identity (Google). We log the IP and user-agent of sign-up and of API calls for security and fraud prevention, as described in the Privacy Policy.

2. Free trial

The free trial is the most abused surface on any proxy platform, so it carries the heaviest check of the lot: a one-time phone (SMS) verification, one trial per person, per device and per network, and automated blocking of disposable mailboxes. We refuse trials from a small set of countries with disproportionate fraud rates; a paid account from those countries is assessed case by case.

3. Payments

Card and PayPal payments are verified by the payment provider, including 3-D Secure where the issuer requires it; we never see or store full card numbers. Cryptocurrency payments settle through our payment processors and do not require identity documents from us, but they are subject to the same sanctions screening and the same limits below.

4. When we ask for more

We may ask for proof of identity, proof of company, or confirmation of the intended use before releasing an order when:

• the order value or top-up is unusually large for a new account;
• signals suggest a stolen payment instrument (mismatch between billing country, IP and card issuer, a burst of failed authorisations, a new account buying at volume within minutes);
• the account requests a use case that needs an authorisation to exist — for example collection involving personal data at scale;
• an abuse report or a chargeback is open against the account.

Until the check clears, the order stays pending and the money is not captured. If we cannot verify, we cancel and release the authorisation.

5. Sanctions and restricted jurisdictions

We do not provide the service to persons or entities on EU or UN sanctions lists, or to anyone acting on their behalf, and we screen payment data against the checks our payment providers run. Sign-ups and orders from jurisdictions under comprehensive sanctions are refused. If a sanctions match appears after an account is opened, we suspend it and hold any balance pending review.

6. Records

Verification records are kept only as long as needed for the purpose and for the retention periods required by law, and are never used for marketing. See the Privacy Policy for the full picture, and the DPA · Sub-processors if you are a business customer.